Delivery and Return Policy Of Morris Cookies (Asia) Limited
  1. Definitions

1.1    “we/us/our/Morris Cookies/the Company” means Morris Cookies (Asia) Limited (company number 2480124) which registered in Hong Kong under the address : G/F, No.33 Luen Cheong Street, Fanling N.T., Hong Kong.

1.2    “the Delivery Location” means the shipping address that Customer provide during checkout.

1.3    “the Contract” means a contract between the Company and the Customer for the sale and purchase of the Products.

1.4    “Products” means any Food and/or Gift Card and/or Non-Food agreed in the Contract to be supplied by the Company to the Customer.

1.5    “you”/“your”/“Customer” means the Customer of the Contract.

  1. Delivery

2.1 Deliveries of Products to the Customer shall be in accordance with the Company’s delivery schedule.  The Company shall not be liable for any loss or damage whatsoever arising as a result of a delay or failure to deliver Products by a particular date or arising as a result of any cause beyond the Company’s control, including any force majeure event or the Customer’s failure to provide adequate delivery instructions. Time for delivery shall not be of the essence unless otherwise agreed by the Company in writing.

2.2 Delivery of Products shall be made by the Company to a reasonably accessible location at the Customer’s premises, or as otherwise agreed between the parties (“the Delivery Location”). The Customer shall allow the Company access to such premises and shall use best endeavours to ensure that a responsible person shall be at the place of delivery to take delivery of the Products and to sign for them. In the event of no such person being present at the time of delivery the Customer hereby consents to the Company leaving the Products at what appear to be the premises nominated by the Customer as the place of delivery, and when the Products are so left, risk in the Products shall pass to the Customer and no liability shall remain with the Company in respect of the Products.

2.3 Delivery of the Products shall be completed on completion of unloading of the Products at the Delivery Location.

2.4 If the Customer fails to take delivery or fails to give the Company adequate delivery instructions at the time stated for delivery then without prejudice to any other right or remedy available to the Company, the Company may do one or more of the following:

2.4.1 charge the Customer the cost of carriage of the refused delivery both to and from the premises of the Customer in addition to the Company’s administration charges involved;

2.4.2 charge the Customer the full cost price of the Products and a sum in respect of its loss of profit provided that the Company shall use its reasonable endeavours to mitigate such loss;

2.4.3 where the delivery includes Products, store the Products until actual delivery and charge the Customer for the reasonable cost (including insurance) of storage;

  1. Acceptance and Claims Procedure

3.1 The Customer must check that the quantity and specifications of Products delivered correspond with the Contract before signature of the delivery note.

3.2 Claims in respect of short deliveries or damage to Products reasonably visible on inspection must be made to the Company within 24 hours of the time of the delivery which gives rise to the claim. The Customer must retain damaged Products for inspection and collection. Credit will only be granted by the Company if the provisions of this Condition are complied with.

3.3 The Contract may not be cancelled by the Customer without the written consent of the Company.

Copyright © 2017 Morris Cookies (Asia) Limited

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